WebThe CSG Standard sets out timeframes for the connection of standard telephone … Webor set of questions has been posed by ACMA for this process. Communications Alliance’s submission therefore has opted to provide a number of general comments about the enhanced call features within the CSG Standard. 3. CSG AND ENHANCED CALL HANDLING FEATURES Communications Alliance recognises that the government …
ACMA submission to DoCA Consumer Safeguards …
WebThese types of events may trigger a Mass Service Disruption exemption which releases the Vocus Group from complying with the CSG performance standards for the duration of the Mass Service Disruption. This exemption process is outlined in part 3 of the Telecommunications (Customer Service Guarantee) Standard 2011, which is explained … WebExecutive summary - ACMA. EN. English Deutsch Français Español Português Italiano Român Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Türkçe Suomi Latvian Lithuanian česk ... opelousas senior high school website
Telstra - Customer Service Guarantee - Customer Service
WebCustomer Service Guarantee. Westnet is committed to providing outstanding customer service and complying with the Customer Service Guarantee Standard (CSG Standard), which is monitored by the Australian Communications and Media Authority (ACMA). This means that for eligible services we promise to meet certain minimum performance … WebJan 10, 2014 · Telecommunications provider, Telstra, yesterday paid the Australian … WebJul 2, 2024 · The CSG Standard can apply to landline telephone services provided over the NBN—however, not all providers will provide a service covered by the CSG Standard. Service providers are also able to ask you to waive your rights to receive a service. ... More information is available on the ACMA’s CSG Standard page and the Waiver of rights … opelousas stakes horse race